Exploring Student Experiences Using Digital Learning Platforms in Higher Education

Abstract

The development of digital technology has driven a transformation in the higher education system, particularly through the use of digital learning platforms as the primary medium in the teaching and learning process. The presence of digital learning platforms provides various conveniences for students in accessing materials, communicating with lecturers, and carrying out academic activities flexibly. However, student experiences in using these platforms are still diverse and influenced by various factors that require in-depth study. This study aims to explore students' experiences in using digital learning platforms in higher education and identify the benefits and challenges they face during the learning process. This study uses a qualitative approach with a phenomenological method. Data were obtained through in-depth interviews, observation, and documentation of students who actively use digital learning platforms in their lectures. Informants were selected using a purposive sampling technique. The collected data were analyzed using thematic analysis through the stages of data reduction, data presentation, and conclusion drawing. Data validity was maintained through source triangulation, method triangulation, and member checking. The results show that digital learning platforms provide positive experiences in the form of easy access to learning materials, flexibility in time and place of study, and increased student independence in managing the learning process.